Privacy Policy

At Ember, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from emberluxwear.com.

1. Information We Collect

When you interact with our website, we may collect the following information:

Personal Details: Name, email address, phone number, billing/shipping address.
Payment Information: Payment details processed securely through trusted third-party payment gateways (we do not store your full card/bank details).
Browsing Information: IP address, browser type, device details, and pages you visit on our site.
Voluntary Information: Data you provide via contact forms, reviews, or customer support.

2. How We Use Your Information

We use the information we collect for purposes including:

Processing and fulfilling your orders.
Communicating with you regarding your purchases, inquiries, or promotions.
Improving our website, products, and customer experience.
Sending marketing updates, offers, or newsletters (only if you opt-in).
Ensuring secure transactions and fraud prevention.

3. Sharing of Information

We value your trust and do not sell or rent your personal information. However, we may share data with:

Service Providers: Payment gateways, courier/shipping companies, and IT service providers who help us run our business.
Legal Authorities: If required by law, regulation, or to protect our legal rights.

4. Data Security

We use industry-standard security measures to protect your personal information. However, while we strive to safeguard your data, no method of transmission over the Internet is 100% secure.

5. Cookies & Tracking

Our website uses cookies and similar technologies to:

Enhance user experience.
Track site performance and analytics.
Remember your preferences.

You can manage or disable cookies in your browser settings.

6. Your Rights

As a user, you have the right to:

Access and review the personal data we hold about you.
Request corrections or updates to your information.
Opt-out of marketing communications at any time.
Request deletion of your personal information, subject to applicable laws.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated revision date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Ember
Email: info@emberluxwear.com
Address: Plot No – 516 Phase 5 UDHYOG VIHAR Gurugram Haryana, 122016